SHIPPING INFORMATION
SHIPPING INFORMATION
Our packages are shipped Monday - Friday via UPS and Federal Express for ground shipments or via Freight Carriers for over-sized items such as furniture and chandeliers. In Stock orders usually ship the next business day if received by 2 pm PST, excluding weekends and holidays. Please note that some items are not stocked and/or are on backorder, therefore shipping timeframes will vary. In Stock Freight delivery normally takes 7-14 business days, but these timeframes will vary depending on availability.
Shipping and Handling charges include order processing, packaging, handling and shipping fees. Please note that some items may require an additional shipping fee for special handling, for heavy and/or oversized items.
We will notify you by e-mail once your order is shipped and supply you with the tracking number. For freight shipments, you will receive an email notification of the shipment and the Freight Carrier will contact you directly by phone to set up a specific delivery date and time. Most deliveries by freight are curbside only, which consists of curbside or ground-level garage delivery of your merchandise. You may find it helpful to have assistance available when your order is delivered if it is an oversized item.
Shipping & Handling Charges
The chart below reflects standard (domestic) and international shipping & handling charges for your order. Shipping rates may vary, depending on the product. An additional shipping charge may apply to heavy and/or oversized items.
For all other questions regarding product availability and shipping, please contact Customer Service at (760) 934-4122 or email info@sierradesignstudio.com.
Standard Shipping (Domestic):
| Order Value | S/H Fee |
| Up to $50.00 | $10.00 |
| $50.01 to $75.00 | $15.00 |
| $75.01 to $100.00 | $20.00 |
| $100.01 to $150.00 | $25.00 |
| $150.01 to $200.00 | $30.00 |
| $200.01 to $300.00 | $35.00 |
| $300.01 to $500.00 | $45.00 |
| $500.01 to $700.00 | $60.00 |
| $700.01 to $900.00 | $75.00 |
| $900.01 to $1,500.00 | $100.00 |
| $1,500.01 to $2,000.00 | $150.00 |
| $2,000.01 & up | $200.00 |
International Shipping:
| Order Value | S/H Fee |
| Up to $50.00 | $20.00 |
| $50.01 to $75.00 | $25.00 |
| $75.01 to $100.00 | $30.00 |
| $100.01 to $150.00 | $35.00 |
| $150.01 to $200.00 | $40.00 |
| $200.01 to $300.00 | $45.00 |
| $300.01 to $500.00 | $55.00 |
| $500.01 to $700.00 | $60.00 |
| $700.01 to $900.00 | $85.00 |
| $900.01 to $1,500.00 | $110.00 |
| $1,500.01 to $2,000.00 | $160.00 |
| $2,000.01 & up | $210.00 |
Note on Heavy or Oversized Items
We recommend that you measure your space carefully to ensure any heavy or oversized item will fit in your home and consult an expert to ensure your home can structurally support its weight.
P.O. Boxes
Shipment to P.O. Boxes is unavailable, so please supply us with a street address for UPS, Fed Ex, or Freight shipment.
Online Orders
Our website is a fast and convenient way to place an order with Sierra Design Studio. It is also easy to track an order, access your order history, and communicate with our staff. With our online security, rest assured your personal information is safe. There are other ordering options available to you.
Phone Orders
Call (760) 934-4122, Monday - Saturday, 10:00am - 6:00pm or Sunday, 10:00am - 5:00pm PST. You can also leave a voice message after hours.
Mail Orders
Please print out the mail order form and mail to:
Sierra Design Studio
Attn: Orders
550 Old Mammoth Rd.
Mammoth Lakes, CA 93546
United States
Order Confirmation
You will receive an automated email reply immediately following placing your order online, with details of your order. Once your order is ready to ship, you will receive an email with tracking information and shipping details.